Trace

Map bug causality chains to find root causes.

Trace shows you why issues exist. When a bug appears, Trace maps the complete causal chain — which PR introduced it, which ticket requested it, which spec defined it — so you can fix the root cause, not just the symptom.

How to Use Trace

Step 1: Open any Jira issue

Navigate to a bug or any issue you want to investigate.

Step 2: Click the apps button

Click the gear/apps icon below the issue title to see available apps.

Step 3: Select Trace Causality

Click Trace Causality to add the panel to your issue view.

Step 4: View the causality chain

The Trace panel appears on the issue, showing upstream causes and downstream effects.

Building the Chain

Trace works by following issue links. To build useful causality chains:

  • Link bugs to the PR or commit that introduced them

  • Link feature tickets to their parent epics

  • Use "causes" and "is caused by" link types

  • Link issues to related Confluence specs

The more you link, the more useful Trace becomes.

If an issue has no linked causes or effects, Trace displays an empty state. Click Add linked work item on the issue to start building the chain.

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